| General |
| How do I know if Europe Transfer is a
valid public transport company? |
| Europe
Transfer Sarl is registered in France. The French Siret
(Registration) number
is 478 674 591. The TVA (VAT) number is FR 89 47 86 67 45 91. |
| |
|
Bookings |
| Do you offer discounted
rates for children or babies? |
| We
charge the same rate for all occupied seats. Babies may not
travel for free on an adult's lap. Baby and Booster Seats are
available free of charge if requested at the time of booking. |
| |
| How can I make the balance payment? |
| All
balance payments should be made in Euro's Cash or with a French
Registered Bank Cheque and given to the driver immediately before
embarking on the transfer. In the event this is not possible
the balance will be taken from the Credit Card details given for the
deposit subject to any credit card charges. |
| |
| At the
Airport |
| How do I find
my driver? |
| After clearing Customs your driver
will be waiting for you in Arrivals holding a board with the name of
the Party Leader . |
| |
| What if the
driver is not there? |
| In the unlikely event that you cannot
see your driver please call our Transfer Co-ordinator on +33 (0)
629 523 750.
They will ascertain the driver's location and call you back
immediately. |
| |
| How long will I
have to wait at the Airport? |
| Your driver will normally be at the
airport for the scheduled arrival of your flight. |
| |
|
What happens if my flight is delayed? |
| If you know that your flight is going
to be delayed please call Europe Transfer and let them know an
estimated time of arrival. Failure to do so may result in the
cancellation of the transfer if the driver has had to wait more than
an hour at the airport. Europe Transfer reserves the right to
charge €20 per hour or part thereof for waiting time. |
| |
| On the
Transfer |
| Can we stop off
for a break at any stage of the journey? |
| It is up to the discretion of the
driver if you need to stop off for a break. |
| |
| Can we stop at
a Supermarket down the Valley? |
| Again, it is up to the discretion of
the driver - dependent on his work schedule. Please ask at the
time of booking the transfer. |
| |
| Will the driver
wait for us while we collect keys? |
| Yes, the driver will wait for you to
collect keys only and then take you to the accommodation address on
the invoice. However, the driver will not be able to drive you
to collect skis unless you have ordered the premium service. |
| |
| How do we
confirm our pick up time? |
|
Your driver will be able to give you an estimate of your pick up time
for the return transfer. Europe Transfer will
always phone you by 6pm the day before your
departure to confirm your pick
up time. This will allow for forecasted adverse weather conditions or heavy traffic on
peak dates. |
|
|
|
Please ensure that your phone number given on the booking form is
an operational mobile phone number that will work abroad as we
cannot be held liable for any costs that you may incur, if we are
unable to contact you to confirm your return transfer time. |
| |
| Can you collect
/drop us off at an Hotel in the City Centre rather than the airport? |
| There is an additional charge for
being collected or dropped off at a City Centre rather than at an
airport. Please ask at the time of booking. |
